Getting your Vaccinations Verified

How to get your vaccinations verified by your vet for the purposes of registering for events where you require verified vaccination status

Written by Chris Andrews
Updated over a week ago

What does the PIO do with my changes ?

This article describes what happens after you have submitted a change to you or your equine's information.

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Written by Help Desk
Updated over a week ago

Adding an equine using the details in its passport

How to add an equine to your Digital Stable if your have its passport

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Written by Help Desk
Updated over a week ago

Digital Stable can't find my equines

Why Digital Stable may not be able to find your equines and what to do next

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Written by Help Desk
Updated over a week ago

The details displayed in Digital Stable are wrong

What to do if the details displayed in any section of Digital Stable are incorrect.

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Written by Help Desk
Updated over a week ago

My passport has no owner details

What to do if your equine's passport has no owner details

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Written by Help Desk
Updated over a week ago

Where does Digital Stable get its information from ?

This article describes how your equine's information gets to the Digital Stable

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Written by Help Desk
Updated over a week ago

This horse isn't mine !

What to do if Digital Stable displays you an equine that doesn't belong to you

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Written by Help Desk
Updated over a week ago

How do you find my equines on the CED ?

How the Digital Stable looks up your equines on the Central Equine Database (CED)

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Written by Help Desk
Updated over a week ago

Why do I need to enter my verification code ?

Why you need to enter your verification code and what you won't be able to do if you don't

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Written by Help Desk
Updated over a week ago

My verification postcard hasn't arrived

What to do if your verification postcard goes missing

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Written by Help Desk
Updated over a week ago

Why has my verification check failed ?

The different verification statuses, and what to do if your attempt at verifying your identity fails

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Written by Help Desk
Updated over a week ago

My laptop doesn't have a camera

How you can upload photos to the Digital Stable

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Written by Help Desk
Updated over a week ago

How do I sign up for Digital Stable ?

This article describes what you will need to create an account and password in Digital Stable

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Written by Help Desk
Updated over a week ago

Can't find your equine using UELN or Passport Number?

What to do if you can't find your equine via UELN or passport number when you try to add it to your Digital Stable.

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Written by Help Desk
Updated over a week ago

Why do you need to verify my identity ?

Why we have to verify your name and address, and how we do it

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Written by Help Desk
Updated over a week ago

I've forgotten my login details for Digital Stable

How to reset your login details if you've forgotten your password

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Written by Help Desk
Updated over a week ago

Foreign Passports

My equine is not from the UK, but is moving to the UK from another country. Do I need to get a passport issued from a UK-based PIO?

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Written by Help Desk
Updated over a week ago

How does Digital Stable verify my identity ?

How we verify your name and address to make sure you can only claim passports that you own into your Digital Stable.

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Written by Help Desk
Updated over a week ago