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My verification postcard hasn't arrived
My verification postcard hasn't arrived

What to do if your verification postcard goes missing

Lauren Ball avatar
Written by Lauren Ball
Updated over 4 years ago

To verify your current postal address we send you a postcard with a unique 8-digit code printed on it (see below)


To complete the verification process you need to enter this code into your Digital Stable


You should receive the postcard within 2 to 3 working days of registering your address into Digital Stable


If you haven't entered your verification code within 7 days of creating your Digital Stable account, Digital Stable will prompt you to enter the code into your dashboard, or give you the opportunity to request a new postcard and code to be sent to you


If after a further 7 days you still haven't entered a valid code, we will ask you to get in touch with us to complete the process

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