You may find that although the microchip number is recorded in the paper passport, no one has notified the Passport Issuing Organisation directly.
It is very important that you contact the Passport Issuing Organisation and notify them of the microchip number, so they can update their records and also update the Central Equine Database. You may also want to check the National ChipChecker 24 hours after you have notified the PIO to check that the Central Equine Database has been updated. If it hasn’t contact your PIO again.
Please note: Until the microchip number is recorded on the Central Equine Database, there will be no way for enforcement and/or welfare agencies to identify your animal if it gets loose or stolen and reunite you.
If for any reason your microchip can still not be found, please contact your Passport Issuing Organisation directly or contact us at firstname.lastname@example.org and we will try and help.
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This information is provided by Equine Register for the purposes of basic information sharing and guidance. However, any information provided cannot and must not be relied upon and independent opinion should be sought.