Once you have submitted your update, we notify the relevant passport issuing organisation (PIO) on your behalf

Once your PIO receives the update from us, they have 15 days to update the CED with your changes (unless they have a valid reason why this cannot be achieved in 15 days)

In this time they may need to do one or more of the following (PIOs have individual policies):

  • Ask you for further identification documentation
  • Ask to see your equine's paper passport
  • Charge you to make the changes

If you are in any doubt please contact your PIO. Many PIOs describe their own policies and charges on their websites. For a complete list:

http://help.equineregister.co.uk/articles/2884712-find-pio-contact-details-using-uelns

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